Portfolio

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UX Playbook

Developed a playbook of internal UX best practices for a footwear company.

Designing tools that help merchants create consumer-driven collections of products.

Collaborated with a data science team on a dashboard to predict warranty claims.

Created materials to help scale a global call center training program.

Mapped the current state business process of getting samples into showrooms.

Responsible for the scheduling feature of a consumer-facing health app.

Standardized visual patterns for kiosk software on the truck assembly line.

Designed a tool to manage an ecosystem of factory apps.

Designed mobile-first, student-centric website for a university in the Pacific NW.

Researched stakeholder needs among community partners for website redesign.

Piloted a new patient-centric hospital website design for a healthcare chain.

Published a peer-reviewed case study on how message frames spur adoption.

Seeking an enterprise design consult or a qualified soundboard for your pitch deck? I'm your gal.